WAN Service and Pricing Trends for 2020

By Patrick ChristianApr 17, 2020


The world of WAN services can seem like the Wild West to even the savviest of WAN managers. We try to bring some order to this world with our Cloud and WAN Infrastructure research service.

Our analysis examines the evolution of WAN services and architecture, geographic coverage, and pricing of these services. We also cover cloud connectivity services (dedicated connections) with profiles and analyses of the major public IaaS cloud service providers and colocation providers that offer cloud on-ramp services.

Today we're sharing WAN service and pricing trends from our latest update of Cloud and WAN Infrastructure, all based on carrier survey data collected in Q4 2019.

MPLS IP VPN Services

Layer 3 MPLS IP VPN is a mature network service for most providers and is by far the most widely available international enterprise network service. IP VPN services remain the workhorse of the global WAN, despite the fact that a growing number of enterprises are diverting some corporate traffic to the public internet.

Company profiles indicate that all 173 providers that we reviewed offer MPLS IP VPN. Geographic availability is crucial in choosing an IP VPN provider, but customers must also navigate the array of service features and product differences across carriers.

DIA Services

DIA delivers a private, business-grade on-ramp to the public internet—great for supporting access to web-based applications and online content.

We've noticed that enterprise customers are beginning to add bandwidth in the form of DIA (and even business broadband) in lieu of more expensive MPLS bandwidth. DIA is well-suited for many enterprises as they take advantage of cloud applications designed to perform well over the public internet.

Ethernet Private Line Services

Carrier-grade Ethernet has emerged as a standard global technology, with carriers expanding their network footprints and making higher link capacities available.

Services are available in the same step increments as LAN Ethernet: 10 Mbps, 100 Mbps (FastE), 1 Gbps (GigE), and 10 Gbps (10 GigE). More recently, 40 Gbps and 100 Gbps services have been deployed for those customers requiring even greater bandwidth. Offered over MPLS, SDH/SONET, or DWDM networks, Ethernet provides simplified end-to-end connectivity that reduces overall equipment costs.

Ethernet VPN Services

For many enterprises, Layer 3 MPLS IP VPNs are ideal because routing and management is outsourced to the service provider. However, Layer 2 Ethernet VPN (EVPN) may be preferable for enterprises that want to retain full control of their network configuration and IP routing, and have the in-house expertise to manage it.

The service is often considered to connect sites such as headquarters and data centers in any-to-any architectures, particularly where class of service prioritization is useful, and at higher capacities where the cost per Mbps may be attractive.

WAN Pricing Trends

Network prices are different across the world, but they're also constantly changing—and often at different rates depending on geography and bandwidth.

The good news for buyers is that for the decade-plus we have been tracking WAN prices they have only moved in one direction: downward. This is due to a lot of factors, many related to increasing supply from technological advancements in transport and long haul fiber builds that stay ahead of capacity demand increases. So the question is not “Will the price drop?” but rather “How much will prices decline and how does this vary across my footprint, capacity mix, and product mix?”

We have long used a three-year compound annual growth rate to review price changes, in part because it is the length of most MPLS WAN contracts. Over the life of your contract you should expect your combined MPLS VPN plus access prices to fall between 10% and 30% each year. Note that here instead of a CoS mix and access, we're just looking at base best-efforts MPLS prices.

The Big Picture

Some takeaways from our analysis:

  • Perhaps the key finding is that while we have been expecting to see something of a price collapse in MPLS given the pressure from internet alternatives, it has yet to materialize. 
  • Prices over the past three years tended to fall in a historically typical range of 10-15% a year. 
  • Perhaps the leading edge of a coming steeper decline in prices is that the cities with the highest declines tended to be already inexpensive markets in developed countries. It has been the case in the past that expensive developing markets often fell faster.

MPLS and DIA Trends Vary by Geography
20 Mbps MPLS and DIA 3-Year CAGR, Major Business Centers, Q3 2019


Note: Each bar represents the three year compound annual growth rate in median MRC for a 20 Mbps MPLS port and DIA port at the listed city from Q3 2016 through Q3 2019.


As MPLS VPN and DIA are often pitted against each other in the hybrid WAN revolution, it's important to note that at the geographic level, MPLS and DIA trends can vary significantly. Key things we're seeing: 

  • Several more developed markets–London, New York, Hong Kong, Singapore—saw steeper declines for MPLS than DIA. This may indicate that MPLS and DIA prices will begin to converge as we and other industry participants have expected.
  • Markets such as Brazil and Australia have not yet experienced some of the steep declines we have already seen in wholesale pricing due to oversupply, and we expect to see MPLS catch up in future updates.
  • Other than Moscow, among these cities DIA trends stayed within the 5-15% zone like MPLS.

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Patrick Christian

Patrick Christian

Patrick Christian is a Senior Research Manager with TeleGeography. He heads the Cloud and WAN Research Service. He also focuses on African and European markets specializing in international bandwidth markets and internet infrastructure, WAN services, terrestrial and submarine cable systems, and international voice traffic analysis.

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