Voice

Retail International Call Revenues Down to $64 Billion in 2019

Until 2015, international carrier voice traffic had increased in each of the previous 60 years.

In each of the past four years, paid call volumes have slumped, with no end in sight. International carriers had already suffered from revenue stagnation due to slow traffic growth and falling prices.

The unprecedented occasion of outright traffic decline, however, marked a new and depressing turning point. In reviewing developments from the past year, three major trends stand out.

Wholesale Carriers Terminated Approximately 307 Billion Minutes of Traffic in 2019

Many retail service providers—such as mobile operators, MVNOs, and cable broadband providers—rely heavily on wholesale carriers to transport and terminate their customers’ international calls.

Wholesale carriers terminated approximately 307 billion minutes of traffic in 2019, down 6% from 2018.

The COVID-19 Impact on International Calling

The global outbreak of COVID-19—and its associated economic and social impact—has upended the way billions of people live their lives.

Has it had an impact on international calling?

Sample Our Voice, Network, and WAN Research

We've made it to that slow and hazy last week of July. Seems like a good time  to shake things up and share some free research. 

Fact: you can sample the data that fuels blog posts like this and this and this. Keep scrolling to browse report content that's currently available to download at no cost. 

i3forum Tracks COVID-19 Impact on International Voice Traffic

The COVID-19 pandemic has absolutely changed the way the world lives, works, and connects. (We've been monitoring the latest network developments and logging our own analysis here.)

The team at i3forum recently released data on the increase in international voice traffic captured by i3forum Insights, a market database used to track and analyze international voice services. 

What is i3forum Insights and How Does it Work?

TeleGeography recently had the pleasure of designing a platform for carriers to access data on the state of the market and benchmark it against their own. The result? i3forum Insights—a brand new market database to track and analyze international voice services.

Today we're answering a few quick questions about how this database works and how other carriers can reap the benefits.

Behind the Scenes of i3forum Insights, the Industry's New Database for Global Voice Services

Gather 'round, voice data enthusiasts. There's a new database in town.

i3forum Insights is a powerful resource designed for wholesale voice market analysis and performance tracking. It was created by carriers for carriers—and we're proud to say that it's powered by TeleGeography. Today we're giving readers a look inside this new tool and a preview of what early adopters are saying.

Telecom Training: Voice Jargon 101

It's a new year, which means we've refreshed the data in our TeleGeography Report and Database

If you're new to the voice industry–or just looking to refresh your knowledge—you've come to the right place. Before you peruse our new voice data and analysis, our expert team has collected a handful of terms and definitions to get you up to speed. 

Wholesale Carriers Terminated Approximately 327 Billion Minutes in 2018

Many retail service providers, such as mobile operators, MVNOs, and cable broadband providers, rely heavily on wholesale carriers to transport and terminate their customers’ international calls.

Wholesale carriers terminated approximately 327 billion minutes of traffic in 2018, down 3% from 2017. While wholesale traffic declined in 2018, over the last 10 years it has seen a compounded annual growth rate of 3%.

Three New Trends in Voice Pricing

Until 2015, international carrier voice traffic had increased in each of the previous 60 years.

But for the past four years, paid call volumes have slumped with no end in sight. International carriers had already suffered from revenue stagnation due to slow traffic growth and falling prices. The unprecedented occasion of outright traffic decline, however, marked a new and depressing turning point.