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New State of the Network E-book Tracks Industry Changes, COVID Impact Across Tumultuous Year

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By Jayne MillerJan 21, 2021

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More so than normal, our team is thrilled to usher in a new year.

Sure, that’s in part because a new year signals the release of our fourth State of the Network Report—and with it a new batch of data and analysis on the way the world is connecting. But mostly because 2020 presented a unique set of challenges to the world, our industry, and our team.

Working remotely since March 2020, TeleGeography analysts continued to collect information on the way the world communicates, which was changing in real-time.

We kept tabs on operators racing to keep revenue margins ahead of eroding prices. We monitored COVID-induced spikes in global internet traffic.

We queried data center operators about shifts in their day-to-day operations. And we watched a small rally in international calling during the early days of the pandemic, only to see the voice industry return to its formerly scheduled slump.

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Our team feels lucky that we were able to continue our research safely. Our 2021 State of the Network Report—a product that we think of as an annual snapshot—makes a point to underscore COVID-19’s impact across each chapter. Some of these effects are already proving to be one-off events, while others seem poised to make a more lasting impact on the market.

Per usual, this analysis was informed by TeleGeography data. It was collected throughout 2020 and you can find even more of it within our full suite of research apps.

Thank you for your continued readership and interest in our work. We can’t wait to take on 2021 and get back to work, together.

You can download the e-book here.

The 2021 edition was graciously sponsored by:

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