Voice

Jul 29, 2020

Sample Our Voice, Network, and WAN Research

We've made it to that slow and hazy last week of July. Seems like a good time  to shake things up and share some free research. 

Fact: you can sample the data that fuels blog posts like this and this and this. Keep scrolling to browse report content that's currently available to download at no cost. 

May 29, 2020

i3forum Tracks COVID-19 Impact on International Voice Traffic

The COVID-19 pandemic has absolutely changed the way the world lives, works, and connects. (We've been monitoring the latest network developments and logging our own analysis here.)

The team at i3forum recently released data on the increase in international voice traffic captured by i3forum Insights, a market database used to track and analyze international voice services. 

Feb 27, 2020

What is i3forum Insights and How Does it Work?

TeleGeography recently had the pleasure of designing a platform for carriers to access data on the state of the market and benchmark it against their own. The result? i3forum Insights—a brand new market database to track and analyze international voice services.

Today we're answering a few quick questions about how this database works and how other carriers can reap the benefits.

Feb 10, 2020

Behind the Scenes of i3forum Insights, the Industry's New Database for Global Voice Services

Gather 'round, voice data enthusiasts. There's a new database in town.

i3forum Insights is a powerful resource designed for wholesale voice market analysis and performance tracking. It was created by carriers for carriers—and we're proud to say that it's powered by TeleGeography. Today we're giving readers a look inside this new tool and a preview of what early adopters are saying.

Jan 21, 2020

Telecom Training: Voice Jargon 101

It's a new year, which means we've refreshed the data in our TeleGeography Report and Database

If you're new to the voice industry–or just looking to refresh your knowledge—you've come to the right place. Before you peruse our new voice data and analysis, our expert team has collected a handful of terms and definitions to get you up to speed. 

Jan 14, 2020

Wholesale Carriers Terminated Approximately 327 Billion Minutes in 2018

Many retail service providers, such as mobile operators, MVNOs, and cable broadband providers, rely heavily on wholesale carriers to transport and terminate their customers’ international calls.

Wholesale carriers terminated approximately 327 billion minutes of traffic in 2018, down 3% from 2017. While wholesale traffic declined in 2018, over the last 10 years it has seen a compounded annual growth rate of 3%.

Jan 9, 2020

Three New Trends in Voice Pricing

Until 2015, international carrier voice traffic had increased in each of the previous 60 years.

But for the past four years, paid call volumes have slumped with no end in sight. International carriers had already suffered from revenue stagnation due to slow traffic growth and falling prices. The unprecedented occasion of outright traffic decline, however, marked a new and depressing turning point.

Jan 7, 2020

Carriers Down to 465 Billion Minutes in 2018

The international voice market doesn't bring a lot of joy these days. (For that, may I suggest adopting a puppy?)

As we've written before, 2015 marked a turning point in the international voice market. It was the first time since the Great Depression that international call traffic declined, even if only by one half percent.

And it's been downhill ever since, as the slump in voice traffic has turned into a fact of life. Carriers’ traffic fell a further 9% in 2017 and then another 4% in 2018, to a total of 465 billion minutes.

Dec 12, 2019

To Hull and Back: KCOM Creates U.K.’s First Fiber City

Fixed-line telephone markets in many European countries were originally served by a single national operator—but not the U.K. Most of the United Kingdom became a monopoly for BT, whose origins go back to 1846 and the world’s first commercial communications operator: the Electric Telegraph Company.

Aug 15, 2019

No Lifeline for Wireline: Fixed Voice Continues to Fall

The fixed voice telephony market continued its downward trend in 2018—and the decline shows no signs of stopping.