Tom Leins

Tom Leins is a lead Analyst for TeleGeography’s GlobalComms Database. He also contributes to the company’s daily CommsUpdate newsletter, which includes his popular weekly 'MVNO Monday' round-up. Tom has developed a strong specialisation in the US, as well as Latin America and other developing markets, tracking regulatory developments, market opportunities, growth trends and market forecasts.

Recent Posts

Game-Changing MVNO Customer Service + Experience Strategies

Last month saw the 14th annual MVNOs Europe take place at the Hilton Bankside in London.

I was delighted to join Jaime Pla, the founder of Spanish MVNO Suop Mobile, and Colleen LeCount, SVP Global Sales & Marketing at Mobolize, to moderate the discussion "Developing Game-Changing MVNO Strategies Focused on Customer Service and Customer Experience."

Island Hopping: Five Ways Melanesia's Telecom Markets are Evolving

TeleGeography’s GlobalComms Database includes comprehensive coverage of the world’s major telecom markets.

But we also profile some of the smallest principalities, republics, and territories in the world.

This month we focus our attention on Melanesia, the sub-region of Oceania that encompasses the independent island nations of Papua New Guinea, Fiji, Solomon Islands, and Vanuatu, as well as the French special collectivity of New Caledonia.

How Millicom Overhauled its Operational Footprint and Took the Fight to Latin America

In May 1990, New York-based Millicom Incorporated won an experimental license from the U.S. Federal Communications Commission covering Houston and Orlando, kickstarting a journey that saw the company position itself as one of the earliest pioneers of mass market mobile telephony.

Island Hopping: New Technology, New Cables in Reunion and Mayotte

TeleGeography’s GlobalComms Database includes comprehensive coverage of the world’s major telecoms markets.

But we also profile some of the smallest principalities, republics, and territories in the world.

This month we're going inside the tiny island markets of Reunion and Mayotte. These nations are looking at new connectivity opportunities following the introduction of 4G LTE technology in both markets in late 2016 and the imminent arrival of a new subsea system in Mayotte, slated for 2018.

How T-Mobile U.S. Ripped Up the Rulebook and Doubled its Subscriber Base in Four Years

In recent years, the stand-out performer in the ultra-competitive U.S. mobile market has been T-Mobile, which has more than doubled its subscriber base to almost 70 million since March 2013.

Island Hopping: Guam, Northern Mariana Islands, and American Samoa

TeleGeography’s GlobalComms Database includes comprehensive coverage of the world’s major telecoms markets—but we also profile some of the smallest principalities, republics, and territories in the world.

Here’s another peek at what’s happening in three unique island markets.

Mexican Standoff: Has AT&T Put a Dent in Telcel’s Dominance?

AT&T had high hopes when it entered the Mexican mobile market in 2015. But despite strong subscriber gains, the cellco faces an uphill battle in its mission to dislodge longtime market leader Telcel.

Island Hopping with GlobalComms Database: A Look Inside Three New Country Profiles

TeleGeography’s GlobalComms Database now covers a whopping 225 markets.

And some of our latest additions are small but mighty.

MVNOs World Congress 2017: Disruptors, Innovators, and Wholesalers in the French Riviera

While at a reception hosted by the Nice Tourist Board last month, a local official told us that the city typically enjoys 300 days of sunshine each year.

Unfortunately, the sunny weather didn’t oblige during this year’s MVNOs World Congress, which took place April 24-27 at the Nice Acropolis. But the wet weather didn’t dampen the enthusiasm of delegates and speakers, who provided another engrossing look at the MVNO space.

5 Things You’d Know if You Had a GlobalComms Subscription

Our GlobalComms Database has a lot going on.